Last updated: May , 2024
 
   __ This privacy policy describes how LLC OUROBOROS CONCEPT STORE  ,  1221 Divisadero Street.   San Francisco 94115 ,CA,  USA,   collect, use or disclose personal information and the choices that are available with respect to our handling of personal information.

This privacy policy applies to personal information we collect when you interact with us online [e.g., through our website or other online products and services, offline (e.g., when you shop in our stores or interact with customer support), or otherwise interact with us as described below. Our online and offline services and interactions with you are collectively referred to as our “Services” in this Privacy Policy.

The “U.S. Privacy Rights” section below serves as our Notice at Collection for purposes of the California Consumer Privacy Act (“CCPA”).

Handling of personal data

    __Personal data means any information relating to an identified or identifiable natural person; a natural person is regarded as identifiable, which can be identified directly or indirectly, in particular by association with an identifier such as a name, with an identification number, with location data, with an online identifier or with one or more special features.

Collected data, purposes of data processing and legal basis

    __Every time a user accesses a OUROBOROS  page and every time a file is accessed, data about that process is stored in a log file. Depending on the access protocol used, the log record contains information with the following contents:

• IP address of the requesting computer

• Name of the requested file

• Date and time of the request

• Desired access methods/functions from the requesting computer

• Access status of the webserver

• The URL from which the file was requested

• Operating system and browser type or browser settings.

No usage profiles are created that link IP addresses and personally identifiable information. Something different is only valid if this is defined separately in this policy.
The stored data will be used exclusively for purposes of technical content provision, identification and tracking of inadmissible access attempts/accesses to the web server as well as for statistical evaluations such as visitor numbers and page popularity. The evaluation is carried out only by authorized employees of OUROBOROS LLC 

Use of cookies

__As part of your visit to our website, we use cookies if you consented to it or this is technically required for providing our services to you. These are small text files that are stored on your computer through our web application and through which we can recognize your internet browser. The common internet browsers are set to automatically accept cookies. However, you can disable it or set your Internet browser to notify you of the use of cookies.
The cookie data is not used to personally identify you.
Persistent cookies are stored on your computer for 7 days and are designed to give you the most comfortable use of our website beyond the current visit and are used by us for the purpose of displaying individual content.
If you do not want to allow persistent cookies, you can do so by disabling them in your browser. For details on the procedure, please refer to the help function in the menu bar of your browser. The deactivation of persistent cookies does not affect the usability of our site in general.
Session cookies are only stored on your system until your current browser session is closed. They serve to give you unlimited use of our services for the current visit of our site. These data are anonymous, so you are not personally identifiable.
If you do not want to allow session cookies, you can do so by disabling session cookies in your browser. For details on the procedure, please refer to the help function in the menu bar of your browser.
By deactivating session cookies, we cannot guarantee that you will be able to use all our services without restriction.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). The information generated by the cookie about your use of this website is usually transmitted to a Google server  and stored there. However, in the event of the activation of IP anonymization on this website,  On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the link below http://tools.google.com/dlpage/gaoptout?hl=en to download and install the available browser plugin.
For more information about Terms of Use and Privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.
We point out that on this website Google Analytics has been extended by the code “anonymizeIp” to ensure an anonymous collection of IP addresses (so-called IP-Masking).

Google Double Click

__LLC OUROBOROS SAN FRANCISCO's website check which ads have appeared in your browser and which ads have been viewed. The cookies themselves contain no personal information, according to Google. Using the DoubleClick cookie allows Google and its affiliate websites to serve ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google for evaluation  and stored there. Google transmits the data to third parties only because of legal regulations or order processing.
By using our web pages, you agree to the processing of the data collected about you by Google and the manner described above, the data processing and the stated purpose. You may prevent the collection by Google of the data generated by the cookies and related to your use of the Website and the processing of such data by Google by downloading and installing the browser plug-in available from DoubleClick’s deactivation extension: https://www.google. com / settings / ads / plugin

Google GA Audiences / Remarinessing feature

__The website uses Google’s remarketing feature. The Remarketing feature allows Google to determine which pages visitors to the Google Network have viewed to display interest-based advertising to users. According to Google, no personal information is collected during this process.
Google’s Remarketing feature can be disabled at http://www.google.com/settings/ads

Facebook Remarketing / Retargeting (Custom Audiences Pixel)

__The website uses the “Custom Audiences” remarketing feature of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). By means of this function and the use of the corresponding remarketing tag from Facebook, we may target users with advertising by displaying interest-based personalized Facebook ads when they visit Facebook.
When visiting the LLC OUROBOROS  SAN FRANCISCO website, a direct link to the Facebook servers is made via the Facebook remarketing tags. The Facebook server communicates which of the LLC OUROBOROS SAN FRANCISCO websites you have visited. Facebook assigns this information to your personal Facebook user account.
For more information about the processing of data by Facebook and your rights and privacy opportunities, please refer to the Facebook Privacy Policy at https://www.facebook.com/about/privacy/. If you do not want Facebook to associate the collected information directly with your Facebook user account, you can disable the “Custom Audiences” remarketing feature in your Facebook profile, which requires you to log in there.

Contact form/ comment functions

__Personal data, provided by using a contact form or a comment function on the website will be transferred to LLC OUROBOROS SAN FRANCISCO. When you use the comment function your comment will be published on the website including your name.
Personal data provided by you will be transferred to us via a secured connection and SSL (Secure-Socket-Layer) encrypted. We are using 256-bit encryption. The SSL encryption (identified by https:// in the address of the website of the internet browser) is a protocol for the encryption of data during the transfer from the webserver to the internet browser. During the transfer between the user’s computer and the SSl server the personal data are SSL encrypted.

Supervisory Authority
__You have the right to receive free information about your data stored by LLC OUROBOROS SAN FRANCISCO
In addition, you have the right to ask for

• correction of incorrect data

• restriction of processing

• deletion of data

• objection to the data processing and

• data portability.
  
  
  
  Terms and conditions
  
  
  Introduction
  
  __The company agrees to the terms of agreement between the parties, to anything regarding the products, services and information delivered through the website. This agreement represents the contract between the shop and the company, replaces all previous or other agreements that refer to products, services and information delivered through the website. The company agrees to review and agree to this agreement before purchasing products or services from the website.
  
  Information about Payment
  
  __The company understands and guarantees that the information provided by the company is truthful, correct and comprehensive. The shop will receive the company’s payment for product or service by credit card transaction, bank transfer or cash. The company is liable to pay (the price) for product, service and delivery including all taxes according to the price at the moment of payment. The company is responsible for all payments made by the company’s password. The company agrees to protect confidentiality of its own password and will notify the shop about any unauthorized use of password or any violation of this agreement. The shop does not protect the company from unauthorized use of its password.
  __In case of bank transfer, if the funds are not reflected in the shop’s account within three working days, the shop has the right to cancel the order.
  
  Copyright
  
  __The website content belongs to the shop, which is protected by copyright. Use of the content of the website or any of its parts, digital modification/editing/alternation, compilation, copying, redirecting, publishing, etc. is prohibited.
  Editing, Deleting, Adding, Modification
  The shop reserves exclusive right to delete or change any information, prices, terms of purchase, terms of delivery or terms of service, without prior notice. The modified agreement will enter into force after it is published and will affect all actions (arrangements, deals) implemented on the website after publication.
  
  Terms of service, Act of Delivery and Acceptance
  
  __The shop cannot fully guarantee the delivery of order chosen and purchased by the company. The shop reserves the right to agree with and suggest the company a product or service similar to the product or service for which the company has paid. If the parties cannot reach the agreement about replacement of the products, the shop is responsible to fully reimburse the cost of the product or the service for which the company has paid and was unable to receive.
  
  Information Sharing
  
  __In case of the company’s request the shop is liable to provide the company with additional information about the product the company has purchased: instructions for use, safety, storage exploitation and other terms of use. The shop reserves the right to keep informative contact with the company through communication means indicated by the company.
  
  Return policy
  
  __At OUROBOROS, we are dedicated to providing you with the highest quality products and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind. 
  
  Returns and Exchanges
  
  __We offer a 5-day return window from the date of purchase for eligible items. If you wish to return or exchange an item, please contact our customer service team within this timeframe to initiate the process.
  __To be eligible for a return or exchange, the item must be unworn, unused, and in its original packaging with all tags attached. We reserve the right to refuse returns that do not meet these criteria.
  __Simply reach out to our customer service team at [contact email or phone number] to request a return authorization. Once approved, you will receive further instructions on how to send back the item.
  
  Refunds and Credits
  
  __Depending on your preference, we offer refunds in the original form of payment or store credit for future purchases. Refunds will be processed promptly upon receiving and inspecting the returned item.
  Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service for your return.
  
  Contact Us
  
  If you have any questions or need assistance with your return, please don't hesitate to reach out to our customer service team at  628 999 08 15 /info@ouroborosconcept.com
   We are here to help and ensure your shopping experience at OUROBOROS is nothing short of exceptional.